FAQ

The FAQ section in the backend is home to all of the FAQ entries. The title of each entry is the Question and the Answer is the body text. Each entry is associated with one of the following four categories.

  1. Enrichment and Socialization
  2. Price and Policies
  3. Puppy Preparation
  4. Your Dog Breed 101 (e.g. Labradoodle 101)
FAQ Section Screenshot

The category applied to each entry determines on which page the FAQ will present. 

  • Enrichment and Socialization โ†’ yoursite.com/about/socialization
  • Price and Policies โ†’ yoursite.com/price-policies
  • Puppy Preparation โ†’ yoursite.com/resources/prepare-for-puppy
  • Labradoodle 101 โ†’ yoursite.com/about/about-labradoodles

Filter Entries by Category

To only see entries from one category, click on the category of your choice.

FAQ - Filter by Category Screenshot

Add a New FAQ Entry

To add a new FAQ entry, click on one of two  โ€œAdd Newโ€ options.

FAQ - Add New Entry Screenshot

When the โ€œAdd New FAQโ€ page opens up, 

  1. add the question in the โ€œAdd titleโ€ field.
  2. add the answer in the body text field.
  3. select the category. 
  4. click on โ€œPublishโ€.
FAQ - Add New Entry Screenshot

Heading Hierarchy Matters. Though the WordPress text editor gives you the option of using โ€œHeading 1,โ€ you should NOT. Well structured web copy is hierarchical. There should only be one Heading 1, and that is your page title. To learn more about implementing effective typographic hierarchy, check out Yoastโ€™sย How to use headings on your site.

Editing FAQs

Hover over an entry to see the submenu, which includes the following options: Edit | Quick Edit | Trash.

FAQ - Edit Screenshot

Edit

Clicking โ€œEditโ€ will open a page where you can edit the Question (page title) and the Answer (body text). When youโ€™re done editing, make sure you click on the โ€œUpdateโ€ button!

FAQ - Edit Entry Screenshot

Heading Hierarchy Matters. Though the WordPress text editor gives you the option of using โ€œHeading 1,โ€ you should NOT. Well structured web copy is hierarchical. There should only be one Heading 1, and that is your page title. To learn more about implementing effective typographic hierarchy, check out Yoastโ€™sย How to use headings on your site.

Quick Edit

Clicking โ€œQuick Editโ€ will keep you on the same page and open a form enabling you to modify several page details, such as title, date, password, categories, and status.

FAQ - Quick Edit Screenshot

Trash

By clicking โ€œTrashโ€ youโ€™ll move the entry to the trash.

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